Friday 11 January 2019

Loyalty and referral solution for your business


Speaking about customer management, it has been said that a single customer well treated, can be worth more than thousands in monetary value pumped into an advertisement. This is why big brand such as in the e-commerce world develop customer Loyalty system for ecommercebusiness, which is aimed at owning customers. When a customer comes in contact by either mere window shopping or actually buying, it is important that you keep in touch with such a customer most especially when they buy. Firstly, you owe it to them that they have the best of experience at first contact and that you stay with them in a nice and polite manner until the next time they visit you again. This way, you can be certain to an extent that you can keep customers.
Doing this before now can be really bulky and tedious most especially when you have a large customer base but in a world of digital experiences, this has been made easy with an AI Loyalty System that can connect you and our customers in a lot of ways. With the AI system, you can make messages more personal to each customer and then you can send offers based on personal interest.
You can also send pop-up notifications to them based on personal need. How it works is that the system gathers information about each customer's from their various online activities, on social media and the transactions they make, using this information to learn about your buyer's interest and purchases. You can then use this data to offer the best deals and send them specially targeted emails. These things make the customer feel valued and you would have bought their loyalty. Remember that customers have many choices, they can choose from numerous brand who are into the same business as you. It is, however, the way and manner by which you do things that make the difference.

For more information click here www.velmie.com

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